Accessibility

Our commitment

General Birchmark wants this store to be usable by everyone, including people who browse with a screen reader, a keyboard alone, or with magnification.

What we do

  • Every page can be navigated by keyboard, with a visible focus outline and a skip link to the main content.
  • Images carry descriptive alternative text, and decorative graphics are hidden from assistive technology.
  • Text and background colours are chosen to meet contrast guidance, and text can be resized without breaking the layout.
  • Motion is subtle by design, and animation is reduced automatically when your device asks for reduced motion.
  • Forms have visible labels and clear error messages.

Where we know we can improve

This is an ongoing effort rather than a finished state. We test as we build, but we do not claim full conformance with WCAG 2.1 AA across every page, and third-party components such as the checkout are outside our direct control.

Tell us if something does not work

If you hit a barrier anywhere on this site, please email contact@generalbirchmark.store and describe what happened and what you were using. We will respond within one business day and fix what we can.

If you would rather place an order with help, email us and we will assist you directly.